Refund policy

Automatic refunds

If a generation fails, its credits return to your wallet immediately and appear in the ledger as “Refund”. Each generation is refunded at most once.

Results you don't like

A generation that completes is not refunded, since the processing cost was already spent. Try a cheap draft first: faster model, shorter duration, lower resolution.

Buying credits

Checkout is not open in this release, so there are no cash refunds yet. When it opens, this page will state the window and how to request one.